Terms and Conditions

Welcome to BloodSample360 Ltd. These Terms and Conditions govern your use of our services. By booking an appointment or accessing our website, you agree to comply with these terms.

1. Definitions

  • “Company” refers to BloodSample360 Ltd.

  • “Services” refers to mobile phlebotomy services, including blood sample collection, transport, and delivery to designated laboratories.

  • “Client” refers to any individual or organization using our services.

2. Scope of Services Our mobile phlebotomy services are available for:

  • NHS patients with GP-issued blood test requests.

  • Individuals with private blood test kits.

  • Corporate clients for workplace health checks.

  • Families and elderly individuals requiring at-home blood collection.

We do not provide medical advice, diagnosis, or treatment. Clients should consult with their healthcare provider for test results and interpretations.

3. Booking and Appointments

  • Appointments can be scheduled via phone or our online booking system.

  • Clients must provide accurate information, including test requirements and location details.

  • Changes or cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations or missed appointments may incur a fee.

4. Client Responsibilities

  • Ensure availability at the agreed time and location for sample collection.

  • Provide all necessary documents, such as GP blood test requests or private test kits.

  • Inform us of any medical conditions or special requirements prior to the appointment.

5. Fees and Payment

  • Service fees are provided at the time of booking and must be paid in full before or at the time of service.

  • Payment methods include online payment, credit/debit cards, or cash.

  • Refunds are not issued for completed services. For disputes, please contact us.

6. Liability

  • While we strive for the highest standards, the Company is not liable for delays caused by circumstances beyond our control, including traffic, weather, or laboratory issues.

  • We are not responsible for errors in test results, as these are managed by the designated laboratories.

7. Privacy and Data Protection We are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and secure your data.

8. Changes to Services or Terms The Company reserves the right to modify or discontinue services and update these terms at any time. Clients will be notified of significant changes.
 
9. Governing Law These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
 
10. Contact Us For inquiries or concerns, please contact us:

BloodSample360 Ltd
Swan Building, 20 Swan Street, Manchester, M4 5JW
Telephone: +44 1565 362066
Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Contact Us